- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
JTR Mission Statement:
Our mission is to serve to the delight of our guests, staff, and community. We serve and delight by consistently providing exceptional cuisine, extraordinary service, and exceeding the expectations of our patrons and supporters.
- Know and execute management opening and/or closing duties required for service and ensure all duties for all other positions are completed in a timely manner.
- Maintain and build working relationships with vendors, employees, and guests.
- Assist in monthly inventory procedures and analysis of costs.
- Act as Manager on Duty
- Assist in development of in-restaurant events and promotions (i.e. wine dinners, special events, etc.).
- Assist in food and wine/cocktail/beer pairings for special menus, when applicable
- Balance and secure cash drawer both before and after a shift.
- Accurately complete checkouts and required closing reports and batching on managing shifts.
- Handle all guest complaints, comps/voids, and staffing issues in accordance with company policies.
- Conduct pre-shift with FOH informing staff of any specials, 86’d items, upcoming event details, company memos, etc.
- Assign server sections and arrange table assignments to allow covers to be dispersed evenly at the point of first cut.
- Touch every guest table who dines with us, maintaining guest satisfaction and building rapport with diners.
- Assist employees during the shift to ensure service standards are upheld.
- Help train and execute continuing education of food, beverage, and service knowledge to FOH.
- Cut staff at appropriate times to manage labor costs.
- Enforce company policies and procedures as stated in the handbook.
- Attend weekly manager meetings prepared with previous week’s assignment completed and topics to discuss with the team.
- Follow all ABLE alcohol laws.
- Assist in hiring process of new servers, bartenders, hosts, and server assistants.
- Report all staffing, guest, equipment problems and maintenance issues to GM.
- Be 21 years of age or older.
- Be able to communicate respectfully and honestly with others, including all staff.
- Have knowledge of service, food, and beverage with at least 5 years of experience in front of house operations
- Have at least 1 year of management level experience (assistant or higher).
- Have POS experience and be able to do basic math calculations.
- Have the ability to work in a standing position for long periods of time, up to 4 hours.
- Focus on service, quality, and hospitality.
- Great guest and employee relations
- Creativity and forward thinking.
- Ability to lead a team.
- Positive reinforcement training
- Strengths-based management practices
- Self-motivated
- Confident
- Ambition to grow within the company.
- Desire for continued education and growth
- Kind
- Honest
- Trustworthy
- Respectful
We can’t wait to meet you! We are delighted that you are interested in a career at Justin Thompson Restaurants. Our company is constantly hiring multiple positions and an application is required for consideration.
Justin Thompson Restaurants’ mission is to serve to the delight of our guests, staff, and community by consistently providing exceptional cuisine, extraordinary service and exceeding the expectations of our staff, patrons, and supporters. At Justin Thompson Restaurants, we believe in the words of Gandhi, when he said, “the best way to find yourself is to lose yourself in the service of others”, or as Einstein said it, “only a life lived in the service of others is worth living”. The belief that working to better those around you is paramount to the success of the company and at the heart of each and every decision made by Justin and his management team.
Each person within the company works in the service of others. Justin works to support and take care of the company management team, while they in turn take care of the general managers and chefs so they can focus on taking care of the staff. When each level of team member’s concerns and needs are met by those supporting them, every team member is confident in their ability to take care of and provide exceptional hospitality to our guests, our friends, and our community.
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