Summary of Position:
- Follow all JTR Group policies and procedures
- Prepare the bar for service by manicuring bar top, sweeping, washing and polishing wares, etc.
- Learn names of guests and personally recognize regulars
- Greet guests quickly and with a smile, addressing them by name
- Engage guests about who we are and what we offer
- Provide guests with information regarding food and beverages
- Take orders efficiently and accurately, and record orders accurately and immediately in the POS system
- Suggestively sell items the guest may be interested in or that we are actively promoting
- Prepare and serve quality beverages consistent with the restaurant’s standard drink recipes accurately and efficiently
- Ensure smooth operation of the restaurant
- Maintain cleanliness in all areas of the bar including counters, shelves, sinks, utensils, and storage areas
- Drop off items as they become ready and check back to ensure guest satisfaction during their meal
- Report all equipment problems and bar maintenance issues to Bar Manager
- Complete all side work tasks prescribed by Manager on Duty
- Be 21 years of age or older
- Be able to communicate respectfully and honestly with others, including all staff
- Have knowledge of service, food, and beverage with at least 3 years of experience in front of house operations (or 1 year of bartending experience)
- Have a solid command of all products behind the bar and how they are utilized
- Be able to recognize the effects of alcohol on guests and respond accordingly
- Have a valid THD Food handler’s License and comply with all THD regulations
- Have a valid ABLE Commission LBW license and comply with all ABLE laws
- Have POS experience and be able to do basic math calculations
- Have the ability to work in a standing position for long periods of time, up to 6 hours
- Focus on service, quality, and hospitality
- Great guest and employee relations
- Demonstrated creativity and forward thinking
- Self-motivated
- Confident
- Team-oriented
- Ambition to grow within the company
- Desire for continued education and growth
- Kind
- Honest
- Trustworthy
- Respectful
We can’t wait to meet you! We are delighted that you are interested in a career at Justin Thompson Restaurants. Our company is constantly hiring multiple positions and an application is required for consideration.
Justin Thompson Restaurants’ mission is to serve to the delight of our guests, staff, and community by consistently providing exceptional cuisine, extraordinary service and exceeding the expectations of our staff, patrons, and supporters. At Justin Thompson Restaurants, we believe in the words of Gandhi, when he said, “the best way to find yourself is to lose yourself in the service of others”, or as Einstein said it, “only a life lived in the service of others is worth living”. The belief that working to better those around you is paramount to the success of the company and at the heart of each and every decision made by Justin and his management team.
Each person within the company works in the service of others. Justin works to support and take care of the company management team, while they in turn take care of the general managers and chefs so they can focus on taking care of the staff. When each level of team member’s concerns and needs are met by those supporting them, every team member is confident in their ability to take care of and provide exceptional hospitality to our guests, our friends, and our community.
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